I’ve written quite a lot of critical reviews of HP’s AirPrint printers, and this LaserJet CM1415 is no massive exception to that trend. Out of all of their bad AirPrint printers, this is probably their least worst design which is a definite improve over many of their other designs. Find out more below.
When it comes down to it then this printer still isn’t worth buying when compared to the various competition out there. It’s the least bad of the worst of HP’s ePrint/AirPrint combination but it’s still overall a pretty weak product. There are several critical issues which have meant that the release of HP’s products are much inferior to similar alternatives which don’t have the authoritative backing of Apple. To start with this product has serious software issues and this seems to be problematic for literally all of their printers bar one. It’s literally the case that HP has not wanted to invest its resources in creating printer drivers for their products which cater to everyone’s computers/Apple mobile devices/laptops/Apple computers. It’s really that simple.
To start with you won’t be able to simply install a quick driver which will work with most computers, the driver which arrives may not work properly – and if it does it’s bundled with a massive overload of extra software which will clutter up your computer and is completely unnecessary for the user. The WiFi connection is sporadic, and this is either the result of poor internal hardware or their incredibly bad printing drivers. The drivers in many cases are only partially compatible with some people’s devices which results in some working and some of them not. Some will work most of the time but not all the time, and some will fail most of the time but work occasionally. It’s very much hit and miss, you could get lucky and everything will match up for you – or you could be one of many people who are unable to properly use their printers.
The truth is that if your LaserJet Pro CM1415 by HP doesn’t work properly you’ll have to jump through the various HP ‘customer support’ loops which believe me, will tire you out – as they are designed to do so. In my opinion since HP have to provide either a refund or most commonly a refurbished product if yours doesn’t work they’ll do everything they can to dissuade you and make the process of getting your near-worthless HP Airprint model sent back and replaced with a refurbished model as tough as possible.
It’s a pretty mediocre printer even if it didn’t have its numerous faults and flaws and believe me there are many too go in to. They’re not quite as bad as ‘it breaks after 1-3 months’ which is the case with some of their printers. But there are numerous niggling issues which will cause annoyance and slow down your productivity and considering you’re paying 400 dollars you shouldn’t have to suffer this.
It prints both color and black and white at 600 dots per inch which are both very mediocre, and that would be perfectly fine if it printed very quickly – but it doesn’t. Its specifications list it as printing 12pages per minute for black and white, and 8ppm for color. Now considering HP (admittedly most companies do this too) will embellish their speeds and accounting for the fact they’re alwayds referring to draft copies you can expect speeds about half this.
It’s slow and mediocre, it’s difficult to get working and it has very few upsides. Here are those few upsides. It is one of HP’s all in one printers and so it does work as a copier, fax machine and scanner. I’ve actually read one person’s review where he said that it stopped working and he purely uses it to copy paper now it’s that useless. Another annoying thing is it will take 250-300mb of disc space to install all of the rubbish HP will make you install and this is just another nail into the back of your skull. This printer will almost definitely cause you not just headaches… but heartache. Gone are the days when HP produced genuinely good printers, I’d recommend Canon any day of the week.
In every aspect the AirPrint enabled LaserJet Pro CM1415 is just a failure. Installation isn’t easy unless you’re lucky enough to get drivers which actually work for your computer. Printing is difficult because of the numerous WiFi issues. The hardware is poorly constructed leaving some people to complain about edges or sides being missed out when printed.
After all of this it’s not like you can just quickly ring a helpful customer support like where HP AirPrint Printers are quickly repaired or brand new fixed replacements are sent out. Nope. You will have to face numerous (around 3-6 HP) support calls where you’ll be placed in hold for immeasurably long amounts of time, you’ll have to jump through the various hoops of pushing random combinations of buttons on your printer, you’ll be redirected all over the place, you’ll be taking to Jerry in Jersey and Mohammed in India every other phone call. Eventually what will happen after enough struggling is that you’ll be sent a refurbished model. Now obviously if your issues are software related which many are, this is going to solve literally nothing. It’s only if HP actually updated the drivers which they seem unwilling to do, would anything get fixed. If your problems are hardware related you may have a temporary fix, and for you I hope a permanent one – but chances are the same stressful problems will arise and you’ll keep on suffering. Do yourself and don’t even bother with this one.